If you use email at all you no doubt have received a phishing email or two or more. Most times you will receive more. I know I receive several every week even with filters on my e-mail accounts. So what do you do with them?
If you've received a phishing email, also labeled as a spoofing email, by someone attempting to obtain your personal information illegally, follow these steps for methods to report the phishing email:
A. Don't respond to the email. Rather, forward it to the company involved. Such as, if you get a phishing email from somebody claiming to be from eBay, you must forward the email to eBay's security department. The e-mail address to use is spoof@ebay.com per the eBay site information listed at http://pages.ebay.com/help/account/questions/e-mail-from-ebay.html
B. Do not click on any links in the email. If you want to visit the site where the email apparently originated, type that site's address directly into your browser. If you've a relationship with them and they do need some information from you, a request for that information should be accessible in your account.
C. Don't call any phone numbers listed in the email. These may be just another attempt to get your personal info. Look up the suitable phone numbers on the company's site.
D. If at any time while you're viewing the email, a pop-up box appears asking you to enter personal info, overlook it.
E. Forward the phishing email to the Anti-Phishing Working Group at reportphishing@antiphishing.org. Follow the directions here: http://www.antiphishing.org/report_phishing.html.
F. Before entering personal information on any website, verify that it has a security certificate. Look for a closed lock icon on your Web browser. This means any info you enter will be encrypted before being sent.
Actually I have failed to make purchases I wanted on websites which do not have this security on their ordering pages. It's definitely something you should look for and can also be identified by the addition of an 's' to the beginning of the url. Instead of http://www.somesite.com, it would be https://www.somesite.com.
G. Install phishing filters onto your computer and keep them updated regularly. The filters will protect you from entering personal info if you visit a web site known for phishing and will warn you when you visit web sites which look suspicious.
If you're already the victim of identity theft, the first thing you should do is to change all your online passwords and check the history of all your web accounts to see if there has been any fraudulent activity. After securing your passwords, you must contact the companies and, if necessary, arrange for new accounts and credit cards.
Furthermore you should file an identity theft complaint with the Federal Trade Commission at their FTC Complaint Assistant website. However, be aware that the "FTC doesn't resolve individual consumer complaints" but your complaint may lead to prosecution of the persons who sent out that phishing email.
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